Merchant Services for Ontario East
Merchant Services for Ontario East

Privacy Policy

Who we are

Our website address is:

If you have any questions and concerns regarding our privacy policy, please contact us through our Contact Us page..

K2Kpay is committed to providing our Visitors, our Merchants, and our Customers with a website that respects their privacy. This page summarizes the privacy policy and practices for all of K2Kpay ‘s website.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, links, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Disclosures required by law

We reserve the right to disclose your personal data as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Information which can be collected automatically via the internet

The K2Kpay web server logs can capture computer information, navigation and click-stream data such as http requests. Some of the information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider.

The information captured can identify the following; the Internet domain and IP address from which you access our web site, the type of browser and operating system used to access our site, screen resolution of your monitor, the date and time you access our site, the pages you visit, and if you linked to the K2Kpay web site from another web site, the address of that web site. This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. K2Kpay also uses this information to track the origin of specific visitors to better understand its marketing efforts. This information is collected by K2Kpay as well as third-party analytics providers, including the Google Analytics service.

Information collected for K2Kpay services

To open a K2Kpay Merchant account, you will be asked to contact us with specific information about yourself and your business. This is usually done via phone calls and emails. Depending on your location this can also include a visit with one of our representatives. Some of this information may be shared with a third-party, such as a credit bureau. For more information about how your information is used, please read the Terms & Conditions in the Merchant Agreement provided through K2Kpay.

The K2Kpay website does not automatically gather any personal information from you. This information is only obtained if you provide it voluntarily, through contacting us or using one of our services, such as our “Contact us” form.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.